Refund policy

All items are made-to-order.

■ Order Cancellation
Production begins after payment confirmation.
Orders cannot be cancelled once production has started.

■ Returns & Exchanges
We do not accept returns or exchanges unless the item is defective or an incorrect item was delivered.

■ Ring Size
Due to the nature of titanium, resizing or size adjustments are not possible after production.
Please carefully measure your ring size before placing an order.
Returns or exchanges due to incorrect sizing are not accepted.

■ Color & Handmade Variations
Colors may appear slightly different depending on lighting conditions and monitor settings.
Due to the nature of materials and handmade processing, each piece may have slight variations in color and finish.

■ Defective Items
If your item arrives defective, please contact us within 7 days of delivery.
We will arrange a replacement or refund after confirmation.

■ Return Shipping Costs
Return shipping costs for defective or incorrect items will be covered by our store.

■ Refund Method
Refunds will be issued using the original payment method whenever possible.

 

All of our products are made to order.

■ About cancellations
Since we begin production only after your order is confirmed, we cannot accept cancellations once production has started.

■ Returns and Exchanges
We do not accept returns or exchanges except in cases of defective products or incorrect deliveries.

■ About the size
Due to the properties of titanium, size changes or adjustments cannot be made after an order has been placed.
Please be sure to measure your size accurately before purchasing.
We cannot accept returns or exchanges due to incorrect sizing.

■Regarding color variations and individual differences
The color of the product may appear slightly different from the actual product due to the shooting environment and your monitor settings.
Additionally, due to the characteristics of the materials and the manual processing involved, there may be individual differences in color, hue, and finish.

■Regarding defective products
In the unlikely event that the product is defective, please contact us by email within 7 days of receiving the product.
After reviewing the details, we will either replace the item or issue a refund.

■Return shipping fee
We will cover the return shipping costs for defective products or returns due to our error.

■ Refund Method
Refunds will generally be issued to the payment method used.